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Not measuring burned calories

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Recently my Blaze is not calculating the calories burned during exercise. My last two runs have been 25 and 30 minutes long, in which FitBit told me I burned 0 and 5 calories. Even though the heart rate is recorded, it also tells me I have 0 active minutes after those workouts. What gives?

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A warm welcome to the Community @Jebarrow.

 

It's weird to hear that your Blaze isn't registering your information, could you please provide me with some screenshots about this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

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