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Not properly recording sleep

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‎05-22-2016 04:48

‎05-22-2016 04:48

I have had my blaze since release and love it.this last week, however, it has not been properly tracking my sleep. I will go to bed at 11:00 and it won't start tracking my sleep until 3:00. Any thoughts?
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‎05-23-2016 05:28

‎05-23-2016 05:28

Welcome to the Community @Kimmersue. If your tracker is not recording your sleep as it should, I recommend Restarting your Blaze. After the restart test it during the night since it should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-18-2016 05:19

In response to AlejandraFitbit

‎09-18-2016 05:19

How do I restart my Flex?

 

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‎09-18-2016 05:35

In response to sunriserun541

‎09-18-2016 05:35

@sunriserun541 let's go to the help site, link can also be found below, and we will type in the restart as the search word.. The first t is How do i restart my tracker.

The instructions for the Flex say to place it in i it's charger, turn it pc f and insert a paper clip or pin into the hole in the back of the charger. I believe it needs to be in for 12 seconds.. Please remember this is the forum for Blaze help. 

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