Note 5 not connecting

[Turtlebrain]

I can not get my blaze and note 5 to link so that i get my messages on it. Is this a no fix situation?

[Rich_Laue]

What have you tried? 

Do you have tye latest Fitbit app?

What messaging program are you using? 

Do messages pop up on the lock screen?

On the phone settings - sounds and notifacations - notifacations on lock scree - show content.  Then check the default messages app

Have you checked the songs in the messaging app? 

[AlejandraFitbit]

Welcome to the Community @Turtlebrain. The reason why your tracker is not syncing with your Samsung Galaxy Note 5 is because this phone is not compatible. I recommend checking our list of Compatible Mobile Devices and in the meantime, you can sync your tracker with a computer or compatible device.

Happy stepping! 

[Turtlebrain]

I finally got it to work. And it works just fine i have to do ot threw bluetooth. And now i get all my messages and it syncs jus fine 


Sent from my Sprint Samsung Galaxy Note5.

[AlejandraFitbit]

It's great to hear that your Blaze is now working properly @Turtlebrain.  Just keep in mind that since Note 5 is not a compatible device, we don't guarantee it will work 100%. 

Happy stepping! 

[Turtlebrain]

Do you expect that it will ever be compatible 


Sent from my Sprint Samsung Galaxy Note5.

[AlejandraFitbit]

Yes it will @Turtlebrain.  Out team still testing it but it will be 100% compatible. 

See you around!