Notification issues

[Paulette89]

Does anyone knows if the bugs for the blaze and the Galaxy S8 has been fix yet? I'm not able to see the notifications in the blaze. 

[AlejandraFitbit]

A warm welcome to the Community @Paulette89. If you are having issues with your Blaze notifications, I recommend taking a look at this post and follow the instructions provided in My Tracker isn't receiving notifications (Android App).

I hope this helps, let me know the outcome. 

[Paulette89]

Hello @AlejandraFitbit I have tried all of that and nothing. I really like the blaze but this feature is not working, I might try to change to the Ionic to see if the problem is only with the blaze. Thanks for your help!

If you hear anything else that could work let me know. 

[AlejandraFitbit · Accepted solution]

You are welcome @Paulette89, if you need anything else, let me know. And for your to know, I have heard that the Samsung Galaxy S8/S8+ work perfectly with the Fitbit Ionic. 

Happy stepping! 

[Paulette89]

Thanks @AlejandraFitbit I already retuned the blaze I will be buying the ionic. Hope it works! 

Thanks for you help! 😁👌

[rosemarieilovey]

I was told last week from Fitbit Customer Service that they are working hard to fix the no notifications with S8and S8+.  Still not working on mine......

[Paulette89]

Hi @rosemarieilovey they told me the same thing but I returned it and Im going to try my luck with the ionic and see if the notifications work. I'll let you know if it works.