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Re: Cannot re do set up for Blaze

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‎01-10-2017 13:17 - last edited on ‎01-13-2017 06:36 by Moderator Alum

‎01-10-2017 13:17 - last edited on ‎01-13-2017 06:36 by Moderator Alum

 I am having the same issues.  Used my Blaze for 9 months and now all of a sudden i cannot sync to my phone.  I get to the stage of "Enter the number on your display" I input the number and it just says "Connecting to Fitbit" but never connects

 

 

Moderator edit: edit subject for clarity

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‎01-14-2017 15:07

‎01-14-2017 15:07

Was the Blaze removed from your Fitbit account? Im wondering why it needs to be setup.

In anycase first go to your phones Bluetooth settings and tell it to fordet the Blaze.

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‎01-15-2017 03:14

‎01-15-2017 03:14

It's great to welcome you @Shellyshaw and @Rich_Laue thanks for stopping by.

 

I would like to know if you were able to paired your Blaze? If you keep having problems, I recommend restarting your tracker and follow the setup procedure one more time but this time from a computer. If you prefer to do it from the phone, please tell me which phone you have so I can provide you the instructions for it.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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