07-09-2017 05:31
07-09-2017 05:31
I have the same problem, I cannot get the correct time to display. I have tried all that the above suggested...restarted, deleted, re-added, re-synced, went to previous days, restarted blue tooth, etc etc. It syncs fine, I've changed the clock face and the clock face changes, but the time remains wrong. Are there any other suggestions?
07-11-2017 07:49
07-11-2017 07:49
Welcome to the Community Forums @aptodd! Glad to see you around! 🙂
I'm sorry your tracker seems not to show the correct time. The time on your tracker will rely on the time on your mobile device, for this reason, make sure that you go into your settings on your phone to check that the time zone for the city you're in is correctly selected. In addition to this, I'd recommend going to the advanced settings on the Fitbit app. For this, tap at the top right corner, scroll down to "Advanced Settings" and here look for "Time Zone". Even if the correct time zone is selected, go ahead and choose a random different one, go back to your dashboard and sync your tracker.
Once you've synced your tracker, go back to the Time Zone section again and now, choose the correct one and make sure that in the previous screen, the time is set to Automatic. Go back to your dashboard and sync your tracker.
Hope this helps! Let me know if you need more help with this!
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