08-06-2016 09:03
08-06-2016 09:03
08-31-2017 07:15
08-31-2017 07:15
Sadly I do not know, I sent them a picture of my cracked screen on Monday & today they asked me to send it again, I told them to send a replacement or I will purchase a new watch from someone other than FitBit, I hope that they help you.
08-31-2017 12:42
08-31-2017 12:42
@lisasepper wrote:Sadly I do not know, I sent them a picture of my cracked screen on Monday & today they asked me to send it again, I told them to send a replacement or I will purchase a new watch from someone other than FitBit, I hope that they help you.
Sadly l think with the lack or limited response from Fitbit l wouldn't hold your breath . They refuse to even acknowledge there is a problem with the screens and why would you buy a new one without some guarantees or reassurances that the same issues won't arise again.
08-31-2017 16:14
08-31-2017 16:14
09-01-2017 05:08
09-01-2017 05:08
09-01-2017 05:41
09-01-2017 05:41
I went through the chat help and the representative was very helpful. I was offered the same thing and then a replacement for the device. I've had some issues and have been a Fitbit owner for a long time. They have always tried to work with me on all the issues. Good luck.
09-01-2017 06:15
09-01-2017 06:15
09-01-2017 12:01
09-01-2017 12:01
The new Iconic is made with Gorilla Glass.
09-01-2017 12:21
09-01-2017 12:21
09-01-2017 13:06
09-01-2017 13:06
09-16-2017 13:25
09-16-2017 13:25
My Blaze screen shattered, the insurance doesn't cover it. I got the same offer to replace the whole Watch at a reduced rate. Sadden, I replaced it for a $21 Timex. The Blaze has been sitting idle on my dresser. When getting some circuit board level repair work on a motherboard for a MacBook Air at a local tech repair store, I learned that they can replace the Blaze screen. I am looking forward to wearing my Blaze again.
LOVE 2 FIX, HTTPS://Love2Fix.net , call/text (916) 307-2067, (916) 515-8925, Lic #89719, 7330 Fair Oaks Blvd Suite 8, Carmichael CA 95608.
I am a happy client of Love 2 Fix, not an employee. I hope they can help you too.
Matthew
09-16-2017 13:32
09-16-2017 13:32
Getting my shattered Blaze screen replaced from Love 2 Fix, HTTPS://Love2Fix.net, contact them for free quote, Call/Text: (916) 307-2067.
Am am a happy client, not an employee.
Matthew
09-16-2017 13:34
09-16-2017 13:34
Getting my shattered Blaze screen replaced from Love 2 Fix, HTTPS://Love2Fix.net, contact them for free quote, Call/Text: (916) 307-2067.
Am am a happy client, not an employee.
Matthew
09-18-2017 04:37
09-18-2017 04:37
09-18-2017 10:54
09-18-2017 10:54
09-18-2017 11:03
09-18-2017 11:03
09-30-2017 08:44
09-30-2017 08:44
What's a "pebble"
09-30-2017 08:47
09-30-2017 08:47
did they replace screen or the entire unit?
09-30-2017 11:07
09-30-2017 11:07
09-30-2017 11:08
09-30-2017 11:08
09-30-2017 12:19
09-30-2017 12:19
@lisasepper wrote:
Thought it was the screen
Sent from my iPhone
They refuse to offer a replacement or repair. They offered a 25% discount if l bought a new one. I refused as suspected the same thing would happen. The screen is not fit for purpose