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SMS notifications not working

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‎11-03-2016 08:33 - last edited on ‎10-09-2018 18:38 by Moderator Alum

‎11-03-2016 08:33 - last edited on ‎10-09-2018 18:38 by Moderator Alum

So I purchase the blazed and now I am trying to get the text msgs notifications working and they don't, but I receive all my phone calls. I have tried all the troubleshooting. Any advice?

 

 

Moderator edit: subject updated for clarity

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‎11-03-2016 13:14

‎11-03-2016 13:14

@shaeshae i can try , but without knowing the other half of the equation ,  the best i can do is send you to the help site or your manual ,  both im sure you already read.

Which phone do we have?

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‎11-04-2016 04:31

‎11-04-2016 04:31

Welcome to the Community @shaeshae and @Rich_Laue thanks for stopping by. First, I recommend checking if your phone is a compatible mobile device. If your phone is compatible and you continue without receiving your notifications, you can follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post or @SantiR's instructions in the Not receiving notifications on your iOS device? post. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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