My screen went blank, after my blaze was non stop buzzing on my wrist. The battery wasn't low. I've tried to turn it on by pushing the buttons simultaneously. I've also tried to live chat but the feature seems to be down. Anyone have a fix for this?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support there are other options than chat
Wendy | CA | Moto G6 Android
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Hey @RedsFan
I'm sorry to hear about your Problem! This may well be a battery problem. Take a look at this link:
https://community.fitbit.com/t5/Blaze/Battery-draining/m-p/1862003#M49284
Here are some troubleshoot methods that can help can help extend your Fitbit device's battery life. If non of these methods work, I would suggest you go ahead and contact Fitbit's support team. Fitbit's support team is amazing, and I can guarantee they will be happy to help you out.
Best of luck! Let me know how it goes!!
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @RedsFan, @WendyB and @Daniel_Wescombe thanks for stopping by.
I would like to know if the instructions provided by our friends worked? If your tracker responding now or are you still having inconveniences?
Hope to hear from you soon. ![]()
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