07-19-2017 09:43
07-19-2017 09:43
My screen went blank, after my blaze was non stop buzzing on my wrist. The battery wasn't low. I've tried to turn it on by pushing the buttons simultaneously. I've also tried to live chat but the feature seems to be down. Anyone have a fix for this?
07-19-2017 10:58
07-19-2017 10:58
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support there are other options than chat
Wendy | CA | Moto G6 Android
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07-20-2017 06:10
07-20-2017 06:10
Hey @RedsFan
I'm sorry to hear about your Problem! This may well be a battery problem. Take a look at this link:
https://community.fitbit.com/t5/Blaze/Battery-draining/m-p/1862003#M49284
Here are some troubleshoot methods that can help can help extend your Fitbit device's battery life. If non of these methods work, I would suggest you go ahead and contact Fitbit's support team. Fitbit's support team is amazing, and I can guarantee they will be happy to help you out.
Best of luck! Let me know how it goes!!
07-21-2017 04:47
07-21-2017 04:47
A warm welcome to the Community @RedsFan, @WendyB and @Daniel_Wescombe thanks for stopping by.
I would like to know if the instructions provided by our friends worked? If your tracker responding now or are you still having inconveniences?
Hope to hear from you soon.