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Screen has gone blank

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My screen went blank, after my blaze was non stop buzzing on my wrist. The battery wasn't low. I've tried to turn it on by pushing the buttons simultaneously. I've also tried to live chat but the feature seems to be down.  Anyone have a fix for this?

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Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support there are other options than chat

http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Hey @RedsFan 

I'm sorry to hear about your Problem! This may well be a battery problem. Take a look at this link:
https://community.fitbit.com/t5/Blaze/Battery-draining/m-p/1862003#M49284

Here are some troubleshoot methods that can help can help extend your Fitbit device's battery life. If non of these methods work, I would suggest you go ahead and contact Fitbit's support team. Fitbit's support team is amazing, and I can guarantee they will be happy to help you out.

Best of luck! Let me know how it goes!!

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A warm welcome to the Community @RedsFan@WendyB and @Daniel_Wescombe thanks for stopping by.

 

I would like to know if the instructions provided by our friends worked? If your tracker responding now or are you still having inconveniences? 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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