04-21-2016 21:13
04-21-2016 21:13
04-21-2016 21:25
04-21-2016 21:25
Dos a restart
04-21-2016 21:36
04-21-2016 21:36
04-22-2016 06:58
04-22-2016 06:58
Welcome to the Community @AimeeJo. Please do the following directly from the Blaze and tell me what are you able to see:
1. Go to Settings
2. Tap Settings
3. Tap Brightness
4. Select Normal or the one you prefer
Please let me know if you see any difference. Hope to hear from you soon.
04-22-2016 12:42
04-22-2016 12:42
07-29-2016 12:54
07-29-2016 12:54
The screen is so dim that I can't even read the menu commands to change the brightness. It is crazy that you can't adjust the brightness using the app. This issue is obviously very common, but no solution to fix as far as I can see. Too bad. I like the device, but it is going back soon unless I find some way to fix this.
07-31-2016 04:18
07-31-2016 04:18
It's great to see you around @lybarrondo. Have you tried the troubleshoot provided in the previous post? If you haven't, please do. If you have without success, feel free to contact our support team. For a faster response you can contact them via phone or chat.
Let me know the outcome.
02-08-2018 19:14
02-08-2018 19:14
I have the same issue, turned the brightness up but it didn't change anything
07-24-2018 04:52
07-24-2018 04:52
I have exactly the same problem. Cant see the screen except the time which I can bearly read. Tried everything (adjusting brightness, poerinng off / on) No change.
07-24-2018 05:15
07-24-2018 05:15
Sorry forgot to say my watch is an Ionic.
07-23-2019 11:48
07-23-2019 11:48
I have a Fitbit Blaze version 8.402.1,
the same issue: I tried everything but it is still too dim.
I tried: restart, adjust the brightness: normal, max, auto...
none of them works.
please advise.