03-14-2017
05:00
- last edited on
04-20-2017
09:54
by
AndrewFitbit
03-14-2017
05:00
- last edited on
04-20-2017
09:54
by
AndrewFitbit
I have a Fitbit Blaze and the help section states it should show me my sleep stages, for example, light sleep, deep sleep, and REM. My app and dashboard are not showing me this information. It is only showing me time asleep, time restless, and time awake. Where do I go to see my sleep stages? I have had my Blaze for a year now and it has never shown my sleep stages.
Thank you.
Answered! Go to the Best Answer.
04-06-2017 05:19
04-06-2017 05:19
Back up! Thanks for the great app, FitBit.
Hiccups happen, and they're not a big deal. 😉
04-06-2017 05:26
04-06-2017 05:26
04-06-2017 05:37
04-06-2017 05:37
Mine also worked last night - thx Fitbit!!!
04-06-2017 05:47
04-06-2017 05:47
Same for me. Had new info for three days and now gone for three days. Did not work again last night
04-06-2017 06:08
04-06-2017 06:08
Hi everyone! Great to see new faces around!
As most of you noticed, there were issues with sleep stages not showing for yesterday but it should all be working as expected today. Let me know if you're still having issues with it!
Help others by giving votes and marking helpful solutions as Accepted
04-06-2017 06:26
04-06-2017 06:26
Yay mine worked last night too! Thanks guys!
04-06-2017 06:27
04-06-2017 06:27
All good this morning.
Thank you,
Michael
04-06-2017 06:29
04-06-2017 06:29
My stages has never worked. I had a tracker update to 22.53.4. My wife's Charge 2 works with stages and she has 22.48.14.
Fitbit Twitter claims it is coming!
04-06-2017 06:33
04-06-2017 06:33
04-06-2017 09:23
04-06-2017 09:23
Ummmmmm NOT solved. Has never worked for me. My Fitbit Charge HR is three months old, iPOd 5 with updates to app installed. Zip. Zero. Nada.
Several other threads indicate that this is still a problem for many.
04-06-2017 09:29
04-06-2017 09:29
I don't believe this feature is available in the Charge HR. Just the Blaze and the Charge 2 or Charge HR 2. Just the regular sleep monitoring.
04-07-2017 07:07
04-07-2017 07:07
Not working on my Charge2?
04-07-2017 07:14
04-07-2017 07:14
I deleted the Fitbit app on my iPhone and reinstalled from App Store. Now says I have Stages but won't know until tomorrow.
04-07-2017 07:19
04-07-2017 07:19
04-07-2017 19:00 - edited 04-07-2017 19:04
04-07-2017 19:00 - edited 04-07-2017 19:04
I've been waiting this for days now but wake up every morning in disappointment... It's quite frustrating to see others had it working AT ALL, where as my Charge 2 did not register a single night with sleep stages. By the way, I updated everything to the latest on my phone (Android) and Fitbit (with the firmware update). Could someone of Fitbit explain why this is not working? I totally agree that this is not a solved issue, seeing a lot of people still experience problems (including myself)...
04-07-2017 19:25
04-07-2017 19:25
04-07-2017 20:22
04-07-2017 20:22
As FerdinandFitbit (who is a Fitbit moderator) suggested, I left a comment because I still had issues. I hoped I could add to the conversation, because I doubt I'm the only one. Still, I might give them a call but I'm abroad and on the go, thus a phone call is slightly inconvenient. Hope to hear if anyone knows what's going on. Cheers
04-07-2017 23:34
04-07-2017 23:34
Failed for me last night on my blaze, it's been working for a while now but reverted to the old sleep tracking last night! Help!!
04-08-2017 03:16
04-08-2017 03:16
Is Fitbit going to fix this bug? One night the sleep stages record and the next night they don't. I've had to delete and reinstall the app numerous times and it's still not fixed!!
04-08-2017 04:48
04-08-2017 04:48
Well, mine worked for two nights in a row there, but not last night (at over a longer sleep period too). Really fed up.