03-31-2017 06:18 - edited 04-01-2017 13:31
03-31-2017 06:18 - edited 04-01-2017 13:31
Sleep stages not working since updated on Tuesday... See attached
Update. Still not working and no respond from Fitbit...
04-28-2017 05:48
04-28-2017 05:48
05-05-2017 05:57
05-05-2017 05:57
Mine did the same thing, tracked my sleep stages for 2 nights and then stopped
05-05-2017 06:04
05-05-2017 06:04
05-07-2017 07:24
05-07-2017 07:24
Mine tracks restless and awake times. But not deep light and rem sleep.
05-07-2017 19:31 - edited 05-07-2017 19:31
05-07-2017 19:31 - edited 05-07-2017 19:31
Mine stopped tracking stages 4 nights ago...
A while back it did this and I had a chat with support. I had to delete my Blaze, uninstall the app, reinstall the app, and re-add my Blaze. It then worked for around 2 weeks. Now not working again.
Which sucks since resting heart rate monitoring and sleep monitoring were my two big reasons to want this particular device.... And no I won't called "uninstall and reinstall everything once a month" a solution.
Technical note "All Day Sync" is on for my device.
05-08-2017 02:20
05-08-2017 02:20
Mine has been working now for over a month. Maybe it had to go back and forth a couple of times to get the kinks worked out.
05-08-2017 16:08
05-08-2017 16:08
Mine started working last week, through no effort on my part. It just started working for no reason.
05-08-2017 18:15
05-08-2017 18:15
05-08-2017 18:16
05-08-2017 18:16
05-08-2017 18:17
05-08-2017 18:17
05-08-2017 18:19
05-08-2017 18:19
05-08-2017 18:26
05-08-2017 18:26
UPDATE from yesterday.
Last night I enabled "Always Connected" as well as "all day sync". I figured battery consumption wasn't such an issue on my phone since I have it charging while I sleep.
Lo and behold! I got sleep states this morning! Now testing to see if this is consistent. It might be that you have to have both "all day sync" and "always connected" active for sleep stages now, which kinda sucks, but at least it might be a reason/work around.
05-10-2017 07:41
05-10-2017 07:41
I've not gotten any assistance with my sleep data issue. I've used my new Alta HR for 6 days/nights now. It records ALL data daily without any issues...... with only one exception. My sleep data on my new HR showed my report in the new STAGES format the 1st 4 nights BUT ......The last 2 nights it's showing my sleep record in the old PATTERN format. How do I get it to revert back to showing STAGES? I don't like the old PATTERN format it automatically switched to.
05-20-2017 11:53
05-20-2017 11:53
I drank a 500ml bottle of water then it was fine until an hour later when i needed the lavatory
05-20-2017 12:16
05-20-2017 12:16
05-26-2017 12:26
05-26-2017 12:26
Put all day sync back on
05-26-2017 14:19
05-26-2017 14:19
My never work...
05-27-2017 10:52
05-27-2017 10:52
05-27-2017 10:52
05-27-2017 10:52
05-31-2017 18:06
05-31-2017 18:06
I use a blaze, yesterday changed blaze preference "sleep tracking" from sensitive to normal. App indicated updated available. Processed the update and now I see the more detailed "sleep stages" information.