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Steps are way over counting

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‎07-20-2016 10:10

‎07-20-2016 10:10

Just got Fitbit 2 days ago, so far very frustrated. Before I even get out of bed it says I have 100 something steps by the time I make it to the kitchen (15 steps) it's at 400. Which truly is ridiculous. How do I get it tracking better. It's on non dominant arm bum not waving hand around, etc.
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‎07-21-2016 04:58

‎07-21-2016 04:58

Great to see you around @Fiefx5. If your tracker is not being accurate, I recommend restarting your Blaze. If after this procedure you keep seeing that it stills inaccurate, feel free to contact our support team since they have the proper tools to see the information that your tracker is registering. For a faster response you can contact them via phone or chat. 

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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