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Steps inaccuracies

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‎08-30-2017 11:18 - last edited on ‎09-06-2017 06:41 by Moderator Alum

‎08-30-2017 11:18 - last edited on ‎09-06-2017 06:41 by Moderator Alum

My Blaze is way off whether on a treadmill or outside. I'm very frustrated. 

 

Moderator edit: updated subject for clarity.

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‎09-06-2017 07:41

‎09-06-2017 07:41

Hey @marshallswife, I'm excited to welcome you to the Fitbit forums. Since you mentioned that you own a Blaze, I've moved your post from Charge HR to the right board to keep the forums organized. My recommendation is measuring your own stride length and then set it up in your account, then sync your tracker so it can pick up the new information.

 

You can also check the information I posted here, about the way our products tracks the steps, or this helpful article about the accuracy of our trackers.

 

Hope this helps, I'll be around! Cat Wink

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!
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