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Sync Blaze with different devices

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‎02-26-2016 19:45 - last edited on ‎02-27-2016 06:04 by SunsetRunner

‎02-26-2016 19:45 - last edited on ‎02-27-2016 06:04 by SunsetRunner

I setup the my new FitBit Blaze to sync with one cell phone, but now need to set it up to sync to different cell phone instead.  How do I do a factory reset so the Blaze will be at the pairing screen when turned on?

 

Moderator edit: title for clarity.

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28 REPLIES 28

‎12-21-2017 12:48 - edited ‎12-21-2017 12:50

In response to linda19z

‎12-21-2017 12:48 - edited ‎12-21-2017 12:50

@linda19zwhat type of phone is the subject of your post about. 

When you say your unable to count do you get an error? 

 

Have you downloaded the app and log in, what was the error message when syncing. . 

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‎12-21-2017 13:05

In response to Rich_Laue

‎12-21-2017 13:05

So i got a new phone which is samsung galaxy.


Sent from my Verizon, Samsung Galaxy smartphone
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0 Votes

‎12-21-2017 15:12

In response to linda19z

‎12-21-2017 15:12

Ok you got some model of a galaxy. Is it compatible? 

Have you installed the app then logged into your account? You should be set up and syncing. 

What problem are you having? 

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‎12-21-2017 15:25

In response to Rich_Laue

‎12-21-2017 15:25

Its not syncing! I have been trying since i got the phone almost 1 month. 


Sent from my Verizon, Samsung Galaxy smartphone
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0 Votes

‎05-31-2018 02:23

In response to linda19z

‎05-31-2018 02:23

I need help syncing my blaze to a new device (iPhone)

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‎05-31-2018 06:23

In response to Mandep

‎05-31-2018 06:23

To sync with a different device @Mandep we first have to make sure the old device will not interfere. Let's turn its bluetooth of .if the phone is nearby and still on. 

 

Now we will load the Fitbit app into the new device. Log into your Fitbit account. 

You probably will be asked for a few permissions and will want to accept them. 

You should now be setup and the will sync. 

 

@linda19z I would turn your old phone off. Then try a sync with your new phone. 

Best Answer

‎07-22-2018 05:15

In response to Authos

‎07-22-2018 05:15

Thank you! Your advice was the best worked tip for me! After getting a new iPhone 5 days ago I tried tried and tried getting so frustrated. None of the tips here were working but yours! Thank you! 

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‎07-22-2018 05:17

In response to Flyingpiggal

‎07-22-2018 05:17

Sorry.. the above comment was meant for @Authos again, thank you! 

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‎07-22-2018 05:39

In response to Flyingpiggal

‎07-22-2018 05:39

Interesting .I had nitnnotice @Authos post. My post said the same thing. 

This is not a limitation with apple products but a limitation of Bluetooth. 

To put it into a real time comparison. It would be like a person trying to be at to parties at the same time .A Bluetooth receiver is only able to connect to one host at a time. 

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