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Sync issue

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‎11-12-2017 22:14

‎11-12-2017 22:14

Hi, I am having issues syncing my blaze. When I enter the app going to the home screen and drag it down to sync it is not syncing. 

 

I have followed all the troubleshooting suggestions about kicking myself out of the app, turning off Bluetooth and back on again and restarting my phone. 

 

This issue began when I downloaded the most recent firmware. 

 

Any suggestions would be helpful. 

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‎11-13-2017 05:45

‎11-13-2017 05:45

Hey there @Paulo22, welcome to the Community!

 

Thanks for troubleshooting this by yourself. If you are having issues syncing your Blaze, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-13-2017 17:13

‎11-13-2017 17:13

I am having the same issue and i have done everything. 

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