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Syncing problem

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‎10-08-2017 15:30

‎10-08-2017 15:30

Hi

 

This morning I went to sync my blaze and it goes through the process but wouldn’t sync everything. I tried turning off Bluetooth and on again. I also turned the watch off. Any other ideas to help please? It’s an Android phone I’m trying to sync it with

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3 REPLIES 3

‎10-08-2017 17:54

‎10-08-2017 17:54

I had to turn off the WiFi and do the same steps you did to get my S8 Plus to sync. Hope that helps.

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‎10-08-2017 21:48

In response to Flame3503

‎10-08-2017 21:48

See my post at https://community.fitbit.com/t5/Charge-2/Charge-2-won-t-sync/m-p/2236776/highlight/true#M82375

Best Answer

‎10-09-2017 05:11

‎10-09-2017 05:11

It's great to see you here @Kirbee, thanks for troubleshooting this by yourself, @Rich_Laue and @Flame3503 for stopping by.

 

If your tracker isn't syncing, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there. After those steps, your tracker should sync properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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