05-28-2016 03:56
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05-28-2016 03:56
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I used to receive both text and Whatsapp notifications on my Blaze from my HTC M8 but since the update I can only receive one or the other. Reading the help info it looks as though I should have only ever been able to receive notifications from one all along. Has anyone else had this happen? I really don't understand why the limit is in place when clearly it is possible to receive texts and whatsapp messages. It's very annoying as I use both equally.

05-28-2016 06:48
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05-28-2016 06:48
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I found they worked until the phone connected to my Cars Bluetooth the following morning and stopped again.
I downgraded the app to version 2.24 and have had no problems since.

05-29-2016 06:02
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05-29-2016 06:02
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Welcome to the Community @Theo1967 and @pixxelchic it's great to see you around! If your trackers are not receiving notifications, I recommend checking if your phone is a Compatible Mobile Device. After checking this, please follow @MarreFitbit's instructions in the My tracker isn't receiving notifications post.
I hope this helps, let me know the outcome.
06-08-2016 13:46
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06-08-2016 13:46
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Thanks for the response @AlejandraFitbit but my issue isn't problems receiving notifications, it is that I used to receive notifications from both text and whatsapp to my Blaze and now I can only receive one or the other at a time depending on which option is chosen from the menu. Unfortunately my phone won't allow me to delete the latest updates to the app either so I am stuck. My friend has also had this issue with her Blaze so I assume it is caused by an app update. It's just frustrating that the ability to receive message notifications from multiple sources is clearly there, it is just not being utilised by Fitbit for whatever reason. It is a step backwards for them to have limited this not forwards and is starting to make my husband reconsider which smart watch he will buy too.

06-08-2016 14:53
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06-08-2016 14:53
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06-09-2016 04:32
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06-09-2016 04:32
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Thanks for your replies guys @pixxelchic and @Theo1967. Yes, I know! That happened to me too but it is part of the new Fitbit app update. It would be great to receive texts and whatsapp notifications and I recommend sharing this suggestion at our Ideas Board. Since I didn't find any suggestion about this you can create a new topic for the request of it.
Keep the stepping up!

