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Time and date got lost when I turn it off

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‎06-02-2017 23:53 - last edited on ‎06-05-2017 05:02 by Fitbit Moderator

‎06-02-2017 23:53 - last edited on ‎06-05-2017 05:02 by Fitbit Moderator

My Blaze has carried over all calorie and step data from yesterday, as has the app. I turned the watch off last night, when I synced this morning it did not reset any data other than the time. How can I reset calorie and step data?

 

Moderator edit: Updated subject for clarity 

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‎06-05-2017 05:01 - last edited on ‎12-03-2025 10:57 by Fitbit Moderator

‎06-05-2017 05:01 - last edited on ‎12-03-2025 10:57 by Fitbit Moderator

It's great to have you here @JamesMac! When you turn off your Blaze, it will lose the time and date. You will need to sync as soon as you turn it on. 

You can delete the extra data by logging driving in your account. 

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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