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Time asleep not being tracked accurately

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‎02-05-2018 06:38 - last edited on ‎02-06-2018 06:54 by Moderator Alum

‎02-05-2018 06:38 - last edited on ‎02-06-2018 06:54 by Moderator Alum

My Fitbit Blaze is not calculating my sleep patterns accurately. It’s says I only got 4 hours of sleep and I was in the bed from 10p till 5a. I know I was awake some, but not 6 hours or so worth. Can anyone help with this? It’s not the first inaccurate reading I’ve gotten. It’s been happening over the past few weeks. 

 

Moderator edit: Clarified subject

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‎02-06-2018 06:53

‎02-06-2018 06:53

Hi there @Joseph_P. Great to see you in the Community Forums! 🙂

 

I'm sorry you're having problems getting your Blaze to track your sleep accurately 😕

 

If it's not showing the correct amount of time you were actually asleep, you could try adjusting the sleep sensitivity on your tracker. For this, go to your Fitbit app and from the Dashboard, go to the Account section at the top right corner. Then, scroll down to Advanced Settings and here look for the Sleep Sensitivity option. If it's set to Normal, change it to Sensitive or the other way around and try it out the next night and see if it's more accurate from there.

 

Hope this helps an please, let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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5 REPLIES 5

‎02-06-2018 06:53

‎02-06-2018 06:53

Hi there @Joseph_P. Great to see you in the Community Forums! 🙂

 

I'm sorry you're having problems getting your Blaze to track your sleep accurately 😕

 

If it's not showing the correct amount of time you were actually asleep, you could try adjusting the sleep sensitivity on your tracker. For this, go to your Fitbit app and from the Dashboard, go to the Account section at the top right corner. Then, scroll down to Advanced Settings and here look for the Sleep Sensitivity option. If it's set to Normal, change it to Sensitive or the other way around and try it out the next night and see if it's more accurate from there.

 

Hope this helps an please, let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎02-06-2018 08:00

‎02-06-2018 08:00

Thank you very much. I’ll try this and see how it works out. 

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‎02-06-2018 15:44

In response to FerdinandFitbit

‎02-06-2018 15:44

My Fitbit is not recording sleep info. How did I sleep is not showing on Fitbit app

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‎02-07-2018 09:32

In response to Kennethhartkopf

‎02-07-2018 09:32

You're welcome @Joseph_P! 🙂 Let me know how it goes!

 

@Kennethhartkopf, welcome to the Community Forums! 🙂

 

I'm sorry you're having problems getting your tracker to record your sleep 😕 Is it showing Sleep Patterns instead or it's not showing any sleep record at all?

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎04-16-2018 07:19 - edited ‎04-16-2018 07:20

In response to FerdinandFitbit

‎04-16-2018 07:19 - edited ‎04-16-2018 07:20

Hi, 

 

I'm having similar issues. I had a replacement Blaze delivered last Tuesday, I have gone through the setup process and everything else is tracking as it should, however sleep tracker is only tracking between around 1 and 2.5 hours sleep each night. I have been getting around 7 hours sleep so I know this is grossly incorrect. I have tried the accepted solution from this thread of altering the sleep sensitivity (it was on Normal so I have changed to Sensitive) but this has not fixed it. Please help!

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