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Too many floors Counted

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‎05-27-2017 20:03

‎05-27-2017 20:03

I recently changed from a Charge HR to a Blaze. I have noticed a big increase in the number of floors counted - which I'm pretty certain is too over counting. 

 

Has anyone had a similar situation or even a solution?

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‎05-29-2017 04:08

‎05-29-2017 04:08

It's great to welcome you @JohnI1. Keep in mind that your Blaze may give you credit for extra floors for a variety of reasons. Occasionally your tracker may detect pressure changes unrelated to elevation gains, such as a gust of wind, weather change, or opening a door. Exposure to excess moisture can also result in extra floors being counted.

 

To check if your tracker is being accurate regarding floors, I recommend finding a location where you have 2 flights of stairs in a row (10 feet tall), place your tracker on your wristband, walk up the 2 flights in a row and try not to stop and see how many floors your tracker registered.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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