06-15-2017
16:18
- last edited on
06-19-2017
06:12
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-15-2017
16:18
- last edited on
06-19-2017
06:12
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Blaze stopped registering heart beat, and battery started to need charged daily around same time a few days ago. I think coincidence, it gets a hard time exercise wise!, but Fitbit asked me for some info and issues dealt with effortlessly and replacement pebble in post as I type. Top service!!
Moderator edit: Subject for clarity
06-15-2017 21:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


06-15-2017 21:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Welcome to the forums!
That's awesome! They do rock!
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-19-2017 06:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



06-19-2017 06:14
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
It's great to welcome you @DeeWill and @WendyB thanks for stopping by.
I am glad to hear that you are satisfied with our customer service and that you will be receiving a replacement Blaze. At the moment of receiving it, follow these steps to set it up from your Fitbit app:
- From the Fitbit app dashboard, tap or click the Account icon.
- Tap Set Up a Device.
- Choose your tracker and follow the onscreen instructions to continue.
Keep the stepping up!
06-20-2017 18:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-20-2017 18:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Second to none. My Blaze Pebble was one week out of warranty as was the strap.
Got in contact, proof of purchase, pic of strap, and the issues were sent.
email contact was fab, I was aware that they were looking at, then dealing with, then resolving the issues. Top class!!!
