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Tracker not found

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‎07-24-2016 22:27

‎07-24-2016 22:27

I am having a hard time getting my fitbit to sync to the app. It is reading "tracker not found." Is there an update I need to do?
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‎07-28-2016 08:58 - edited ‎07-28-2016 09:01

‎07-28-2016 08:58 - edited ‎07-28-2016 09:01

Hey there @MSElling5! Welcome to the Community!

Let me help you out, try doing the restart 2 or 3 times in a row and make sure to follow the steps that @SunsetRunner shared. If the issue persists try the troubleshooting steps that I shared on this post. 

 

Hope it helps! 

  

 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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