03-31-2017 14:19
03-31-2017 14:19
My Blaze was replaced due to low battery life. I'd like to give this one to my 13 year old for him to try and see if he likes it. I'm having challenges syncing this Blaze to the account I opened for him. App seems to be stuck on the spot where you enter the 4-digit code and this Blaze is still getting notifications as though it is still mine. Thoughts?
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03-31-2017 14:41
03-31-2017 14:41
@Parkes2261 Make sure you have removed the Blaze from your account, then on your phone, remove the blaze from your phone's bluetooth connection.
Maybe that will help~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
03-31-2017 14:41
03-31-2017 14:41
@Parkes2261 Make sure you have removed the Blaze from your account, then on your phone, remove the blaze from your phone's bluetooth connection.
Maybe that will help~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
03-31-2017 15:03
03-31-2017 15:03
Thanks! It worked! I removed it from my Bluetooth and that solved the problem!
03-31-2017 15:09
03-31-2017 15:09
Great - glad to hear it worked @Parkes2261!
Happy Stepping!
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
03-31-2017 19:46
03-31-2017 19:46
It actually is not necessary to remove it from your fitbit account, this will happen automatically when adding it to your son's account.
It is necessary to remove it from the phones Bluetooth settings
03-31-2017 19:47
03-31-2017 19:47
It actually is not necessary to remove it from your fitbit account, this will happen automatically when adding it to your son's account. It may make the transfer process easier.
It is necessary to remove it from the phones Bluetooth settings