My Blaze was replaced due to low battery life. I'd like to give this one to my 13 year old for him to try and see if he likes it. I'm having challenges syncing this Blaze to the account I opened for him. App seems to be stuck on the spot where you enter the 4-digit code and this Blaze is still getting notifications as though it is still mine. Thoughts?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@Parkes2261 Make sure you have removed the Blaze from your account, then on your phone, remove the blaze from your phone's bluetooth connection.
Maybe that will help~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@Parkes2261 Make sure you have removed the Blaze from your account, then on your phone, remove the blaze from your phone's bluetooth connection.
Maybe that will help~
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best AnswerThanks! It worked! I removed it from my Bluetooth and that solved the problem!
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Great - glad to hear it worked @Parkes2261!
Happy Stepping! ![]()
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
Best AnswerIt actually is not necessary to remove it from your fitbit account, this will happen automatically when adding it to your son's account.
It is necessary to remove it from the phones Bluetooth settings
Best AnswerIt actually is not necessary to remove it from your fitbit account, this will happen automatically when adding it to your son's account. It may make the transfer process easier.
It is necessary to remove it from the phones Bluetooth settings
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