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Unable To Receive Notification

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‎06-03-2017 05:58

‎06-03-2017 05:58

I just bought a braze and having difficult to sync and receive text/call notification. Is samsung S8+ a compatible device ? Need some help on the setup to receive notification

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‎06-03-2017 06:26

‎06-03-2017 06:26

According to this thread, it's not supported (yet) by fitbit:

 

https://community.fitbit.com/t5/Alta/Samsung-Galaxy-S8-Plus-and-Alta/m-p/1960775

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‎06-03-2017 06:32

In response to SteveH

‎06-03-2017 06:32

Most people are only complaining about notifications, so youight want to check the sync troubleshooting out at http://help.fitbit.com/articles/en_US/Help_article/1866/

Since you where able to setup the tracker, it really should be able to sync.

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‎06-05-2017 14:38

‎06-05-2017 14:38

The Galaxy S8 will drain your Blaze, you will have to charge every 2 days if you are lucky. I thought the battery was wasted. I did not realize that the Galaxy s8 was not supported. This explains the other issues I've been battling for the last few weeks. Connectivity is very hit an miss, very difficult to get it to sync. Notifications rarely work. I hate having to re-login to my app ALL THE TIME!

 

Hope Fitbit gets with the game here for sure. I love my Blaze, I don't want to have to buy a different watch, but that a lot cheaper than buying an older phone so i can use my tracker...

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