12-29-2017 08:27
12-29-2017 08:27
I am trying to do the "Update Tracker" that is on my FitBit App. When I do the process I get the following error, "The operation couldn't be completed. "FBBluetoothErrorDomain error18". I've also received "The operation couldn't be completed. (com.fitbit.HTTPerror 403". Can someone help with a resolution? I have the Bluetooth on, connectivity is fine, and I have the FitBit on with the phone in my hand. Thanks!
12-29-2017 09:57
12-29-2017 09:57
Try these steps
1) Restart your device
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
In your smartphone, with your Bluetooth turned off,
1) Go to your Setting >Application Manager > Fitbit App
2) Clear Cache and Clear Data and Uninstall
3) Reinstall the app, and allow the app to turn on your smartphone's Bluetooth when prompted
In your fitbit app, go to your device, and:
1) Turn ON All-Day Sync
2) Turn OFF Always Connected phone support
Wendy | CA | Moto G6 Android
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12-29-2017 10:38
12-29-2017 10:38
12-29-2017 16:02