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What are my options?

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‎05-22-2019 07:09

‎05-22-2019 07:09

About two weeks ago my year old Blaze decided that it wasn't going to charge anymore. I followed all the troubleshooting tips (reset, clean contacts, plugged into different power source, etc.) and nothing worked. I posted about it on this forum and didn't receive any kind of acknowledgement from Fitbit.

Do I have any options other than just flushing it down the toilet?

 

Thank you in advance for your kind consideration.

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‎05-22-2019 07:13

‎05-22-2019 07:13

Fitbit customer support do not monitor these forums so your best option would be to contact them. They can check your warranty status and advise on your options: contact.fitbit.com 

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‎05-22-2019 07:13

‎05-22-2019 07:13

Fitbit customer support do not monitor these forums so your best option would be to contact them. They can check your warranty status and advise on your options: contact.fitbit.com 

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‎05-22-2019 07:28

In response to SteveH

‎05-22-2019 07:28

If Fitbit customer support doesn't monitor their own forums for their own products then these forums are as useless as my Blaze. I see a pattern here.

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