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Why is my old tracker receiving notifications?

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‎03-03-2018 18:24 - last edited on ‎03-05-2018 05:34 by Moderator Alum

‎03-03-2018 18:24 - last edited on ‎03-05-2018 05:34 by Moderator Alum

I gave my old Fitbit to my husband and deleted it from my app. I got a new one. Every time we are together we both receive my calls/texts ... rest of the time his is working fine.

 

 

Moderator edit: subject for clarity

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‎03-05-2018 05:33 - edited ‎03-05-2018 05:34

‎03-05-2018 05:33 - edited ‎03-05-2018 05:34

A warm welcome to the Community @Annmacher.

 

If your old tracker is receiving your notifications, you need to forget it from your phone's Bluetooth settings by going to the Bluetooth settings on your phone. On your connected devices, look for your previous tracker. Tap on it, then choose the option that says "Forget this device" and after that, go to the Fitbit app. Tap the Blaze icon and scroll down to Notifications. Enable them and it will ask your permission to set up notifications, just agree to it.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

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