09-20-2017 20:36
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09-20-2017 20:36
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my blaze will not charge i connect it to the computer the computer recognizes it but there are no lights on the blaze nor can i get it to turn on the battery is at a 0 do they stop working after 2 years

09-21-2017
02:41
- last edited on
09-21-2017
05:50
by
AlejandraFitbit
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09-21-2017
02:41
- last edited on
09-21-2017
05:50
by
AlejandraFitbit
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My Fitbit Blaze gunmetal edition won't charge and I've just been using it since November. Tried charging it using several different USB ports from different sources and still won't charge. Tried using a different Fitbit charger and it won't charge either. Now my Fitbit has totally run out of battery juice. Please help asap.
Moderator edit: Format

09-21-2017 05:51
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09-21-2017 05:51
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It's great to welcome you @shaygrad and @Blaze_user, thanks for troubleshooting this by yourselves.
If your trackers are not charging, I recommend taking a look at this post and follow the instructions provided there. After those steps your trackers should work properly.
Let me know the outcome.

09-21-2017 07:22
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09-21-2017 07:22
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all those steps and still failed to charge. Really in need of help.

09-22-2017 04:28
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09-22-2017 04:28
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Thanks for the update @Blaze_user. Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further assistance.
See you around.

09-22-2017 05:10
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09-22-2017 05:10
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unfortunately this problem is making me soo sad coz i use it everyday to
track all my activity and also trying am currently training for muay thai
matches. So the loss of the use of my watch is kind of holding me back
somewhat in my endurance training.

09-23-2017 12:58
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09-23-2017 12:58
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i just let the fitbit sit for 3 days without charging it placed it back on the charger and it just restarted not sure what happened but its working now

09-26-2017 14:00
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09-26-2017 14:00
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I also have a Blaze that will no longer charge. I have tried all of the trouble shooting suggestions for cleaning the contacts and trying different USB ports but I cannot get the Blaze to charge. I do not know if it is the watch itself or the charger. I have only had it for less than 1-1/2 years and I would expect it to last longer than that for a $200 device. I am very careful with my Blaze as I want to make sure it continues to look good. I am waiting to hear back from technical support but am frustrated on how long it is taking.

09-26-2017 19:06
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09-26-2017 19:06
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and totally flat. I tried charging it again after that and it restarted
again.

