11-01-2017
15:37
- last edited on
11-02-2017
06:21
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-01-2017
15:37
- last edited on
11-02-2017
06:21
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I went through all of the setup account, profile, and sync, and all finally went well. But, I can't get the fitbit.com/setup off the screen, nothing else is happening ... What else do I need to do?
Moderator edit: subject for clarity

11-01-2017 15:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


11-01-2017 15:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
You should have prompted to update the firmware.
There should be a red banner are something to tap to do this.
11-02-2017 06:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



11-02-2017 06:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
A warm welcome to the Community @merlockdl, thanks for troubleshooting this by yourself and @Rich_Laue for stopping by.
Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:
- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
- Let go of the buttons.
I hope this helps, let me know the outcome.

