fitbit life expectancy

[chappelear2]

I have had six Fitbit devices. In my experience, and from what I’m reading, the average life expectancy of a device is one year. I’m sure this is planned, but I’m sick of it. I will be moving my business elsewhere for my next fitness device. As soon as my Blaze dies, which I’m assuming will be any day now, I’m done wasting my money. Anyone have another brand they love?

[Stuliebman1]

Thanks for the calm, reasoned analysis of the watch. I have finally decided
to get a new Versa 3 when it went on sale. On balance, I agree with you.
It's good value.

[BrendaCS]

I am still using my Blaze 24 hours a day. I got it when it first came out. I think about 4- 5 years ago.

Twice the screen went completely black and it wouldn’t switch on. But finally after a few hours of resetting,  it worked again.
Once was about a year or so ago, and then a few weeks ago again  Now it’s 100% fine, however, I am going to upgrade to the Fitbit Sense, because I am worried that it’s nearing the end of its life haha. I don’t want to suddenly be without my Fitbit

Also, it looks scratched and old. I feel a bit embarrassed when people look at it.

[SunsetRunner]

Interesting way to look at it. I love my Versa 1. Unless Apple came out
with an equivalent sleep tracker, I’ll stay with Fitbit.

--

Moderator edit: personal info removed

[BusheyTrader]

Too little, too late.  I still haven’t had a Fitbit that hasn’t failed within its warranty period.

Im writing today to let you know that Fitbit is now officially part of Google. It’s an incredibly exciting moment for us as a company and for our Fitbit community of users around the globe.

When Eric and I founded Fitbit 13 years ago, we did so with a simple, but bold idea: to make everyone in the world healthier. Since shipping the original Fitbit tracker in 2009 to now having sold more than 120 million devices in over 100 countries, this mission has never wavered. Instead, millions of you joined that mission, and made Fitbit a movement that transformed lives. In some cases, we heard from our users that we even helped save lives. Together, we’ve taken 275 trillion steps and logged over 15 billion hours of sleep.

This is just the beginning because becoming part of the Google family means we can do even more to inspire and motivate you on your journey to better health. We’ll be able to innovate faster, provide more choices, and make even better products to support your health and wellness needs. On our own, we pushed the bounds of what was possible from the wrist, pioneering step, heart rate, sleep and stress tracking. With access to Google’s incredible resources, knowledge and global platform, the possibilities are truly limitless.

I have no doubt that this acquisition will create so many opportunities. But I also want you to know that many of the things you know and love about Fitbit will remain the same. We’ll stay committed to doing what’s right, to putting your health and wellness at the center of everything we do and to offering a no-one-size-fits-all approach with choices that work across both Android and iOS.

The trust of our users will continue to be paramount, and we will maintain strong data privacy and security protections, giving you control of your data and staying transparent about what we collect and why. Google will continue to protect Fitbit users’ privacy and has made a series of binding commitments with global regulators, confirming that Fitbit users' health and wellness data won't be used for Google ads and this data will be kept separate from other Google ad data. Google also affirmed it will continue to allow Fitbit users to choose to connect to third party services. That means you’ll still be able to connect your favourite health and wellness apps to your Fitbit account. These and other commitments by Google reinforce why Google is an ideal partner for Fitbit who will continue to put our users first and help further our mission to make everyone in the world healthier.

Thank you for letting us be part of your lives and your health journey.

[BrendaCS]

Fifteen months? Wow. My Blaze lasted about five years. I used all the functions daily. It’s actually still working, and I was sad, and felt a bit like a traitor to put it to sleep, but my absolutely gorgeous Sense arrived yesterday. Woohoo 🎉. 

[SunsetRunner]

Looking forward to new innovations now that Google has acquired Fitbit.
I’d l8ke to see some of the safety features the I watch offers, like fall
detection and an easier user interface.

Moderator edit: personal info removed

[gallandy]

You're lucky - I've had 2 that have lasted 18 months. Time to switch products

[BusheyTrader]

My post of the 14th Jan was compromised.....

All I wrote was “Too little, too late.  I still haven’t had a Fitbit that hasn’t failed within its warranty period.”

The 6 paragraphs of self congratulatory rhetoric about selling the Fitbit business to Google was nothing to do with me.  Hopefully the promise of more reliable products and customer service will be delivered.  None of my friends or colleagues wear a Fitbit anymore.

[Stuliebman1]

Because I had four years of effective Fitbit watchfulness, when the sleep
function, which I do use and monitor, finally gave out, I decided on
getting a second Fitbit, albeit a different model. So far, so good,
although it no longer seems to count stairs.

[bestdj]

I have had my Blaze for about 4 years now, battery lasts about 2 days but have tried to get into habit of plugging in when I am sitting at my computer in the morning. The messaging is flaky on it, sometimes I get the notification sometimes not. Would be nice if you could trade these in for newer models. 

Moderator Edit: Word choice

[BAbro]

Can you tell me how you reset it? Mine no longer tracks heart rate or sleep and now it doesn't sync steps to the app. I've tried rebooting it but it doesn't work. Is there a reset button? 

[BusheyTrader]

There is no rest button, you can only reboot it.  If you’re battery lasts longer than 12 hours it’s a watch, if not it’s a paper weight. Sorry, that’s Fitbit.

[Stuliebman1]

After almost 4 1/2 years with my old "Blaze," I got a new one. But, I
suggest cleaning the back of the watch. Dirt sometimes builds up there. You
can also call for customer support. I did that once and it helped.

[BAbro]

I have done a chat with customer support. Nothing they suggested worked. 😢

[chrisbarkby]

I've had my Blaze for just over 3 years now but the battery has now died. I've taken it to several watch specialists but no one seems to be able to replace it. Can Fitbit themselves help with this?

[Stuliebman1]

Sorry about that. Perhaps it is time to think about a new watch. That was
my conclusion when the functions I counted on no longer worked.

[BrendaCS]

@chisbarkby AliExpress and Amazon has replacement batteries for the Blaze last time I checked, (about a year ago). On Youtube there are videos on how to replace the battery. I hope this helps.

[Riri234]

I agree with you 100%! I will never purchase a Fitbit product again! They are not worth the money and I feel the product is very cheaply made.

[Jaskaran21]

my fitbit has a red light under it where the heart rate monitor is did this happen to you and get apple or samsung watch

[Stuliebman1]

Hello, Jaskaran21. My old Blaze 2 did occasionally have a red light along
with the green. I do not think that had any effect on its efficacy. Rather,
after almost four years of service, it simply stopped recording my sleep
quality, which I did find very useful.

Now, occasionally, I have problems with my newer (one year old) Versa, but
I have phone their customer service and been either reassured or helped to
fix it. (Sometimes it was simply a matter of cleaning the back of the watch
of oils and accumulated dirt using a cotton pad and a small drop of rubbing
alcohol.It still works somewhat intermittently for reasons that may have to
do with the contact with my arm while asleep--or maybe it IS the watch. I
really can't say and am simply chalking it up to mechanical inefficiency.

But I do recommend their customer phone service.

Good luck.