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synchronizing problem

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‎08-30-2017 00:58

‎08-30-2017 00:58

My tracker first synchronized on 25th July suddenly stopped sync since 26 th Aug the green light at the back of the tracker is also not on 

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‎08-30-2017 05:50

‎08-30-2017 05:50

Hi there @SunsetRunner. Great to see you in the Forums! 🙂

 

I'm sorry you're having problems  getting your Blaze to sync properly...

 

If you have not tried it, I would recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and after that, see if it syncs without a problem after that.

 

Let me know how it goes or if you need more help with this!

Ferdin | Community Moderator, Fitbit

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‎08-30-2017 07:36

In response to FerdinandFitbit

‎08-30-2017 07:36

Have tried this but still not working n the sensor light is not on
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