help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

tracking while charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-01-2017 08:39

‎12-01-2017 08:39

My blaze has been on the charger all night and when I got up I checked it and it says I have reached 18,000 steps. I have tried restarting it to see if it would reset and it did not. please help. 

Best Answer
0 Votes
1 REPLY 1

‎12-01-2017 10:26

‎12-01-2017 10:26

The restart might help with tomorrow but being just a restart it will not reset data. 

Are you sure @feazel09 thy the data wasn't carried over from yesterday? Once synced the app will show you when the steps where recorded. 

Best Answer
0 Votes