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How to remove the connection with Strava

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I bought the Charge 2 and love it!  But I made a connection with Strava which I don' t like. Everything is showing in my Strava. So I want to remove  the connection but HOW????

Thanks for any solution!

 

Greet

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I get it know @Greet! The steps you need to follow must be performed on a computer by going to www.fitbit.com. Once you're logged into your Dashboard you can complete the steps posted above. 

 

Let me know if you don't get what I showed in those images!

Maria | Community Moderator, Fitbit


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It's nice to see you around the Community @Greet! In order to revoke access to Strava, do the following:

 

  1. Log in to your Fitbit dashboard
  2. Click the gear icon on the top right corner
  3. Click "Settings"
  4. Click "Applications" on the left side
  5. Click "Revoke Access" under the "Fitbit + Strava" app

 

You have a great day! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thanks for the quick answer. But I have no idea wat you mean by the gear
icon on the top right from the dashboard.
So I can't find settings😫

Greet

 

Moderator edit: information removed

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No worries my friend @Greet! See my images below:

 

gearicon.png

 gearicon1.png

 

 

 

Hope this helps you! Woman Very Happy

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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IMG_6356.PNG

 

 

This is my screen when I am on dashboard .  Maybe because it is Dutch??

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I get it know @Greet! The steps you need to follow must be performed on a computer by going to www.fitbit.com. Once you're logged into your Dashboard you can complete the steps posted above. 

 

Let me know if you don't get what I showed in those images!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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PERFECT!
I did it on the computer and it was very easy to revote Strava!!!
Thank you very much for the support and the quick answers!!!
Greet

 

 

 

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My pleasure @Greet! I'm glad to hear that worked for you!

 

Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community, so you can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.

 

Happy stepping! Woman Very Happy

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi I am trying to follow this advice but havent got a gear icon on my dashboard!

Can anyone help!

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Welcome here @BattyAl! The instructions I shared in this post must be attempted on a computer or on your phone's internet browser by going to www.fitbit.com, here you'll find the gear icon I showed in my picture. 

 

If you're still not getting it, please send me a screen shot showing what you're getting instead and I'll be more than glad to give you a hand! Smiley Very Happy

 

I'll be here!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Can't find settings - applications - revoke access to strava on my charge 2 dashboard  I am trying to get my firbit charge 2 and strava to sync automatically 

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@Embop Welcome! Thanks for being part of our Community! Thank you for your inquiry. As my friend @MarreFitbit mentioned these settings can be found in the website Dashboard. You can go to Fitbit.com and log into your account then click the gear icon and look for settings > applications. You can click here to go directly (you will need to log into your account). After unlinking both accounts you can relink them as you initially did.

 

Let me know how it goes!

Alvaro | Community Moderator

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