Add Card problem

[gregoriog]

I have a charge 5, a few week ago the add card notification starting poping up every few minutes. I have found no way to stop this. I searched the internet and this problem has been around for over a year but apparently fitbit has not corrected it. I need to stop this notification , its annoying and drains my charge 5 battery in less than a day. If anyone has found a way to solver this let me know. 

[DramaQueenDiva]

Have you tried simply updating your Fitbit app?

[gregoriog]

hello, fitbit customer support told me to delete the app and install it again and to clear all the data of my fitbit. so basically start everything as if i bought my fitbit today. as soon as i synced my fit bit i got again the add card message. I chatted again after this with fitbit customer support and they just said they are aware of the problem and will fix it at some point. so i guess i will just have to wait.

[DramaQueenDiva]

I'd also check the app settings for the card that you're trying to add.  I had the same issue with Google Pay, and it turns out I had a setting switched OFF that should have been switched ON in order for me to add it to Google Pay on my watch.

[gregoriog]

Thats the problem, i am not trying to add a card, and im not interested in doing so. The watch just keeps sending the Add card notification randomly several times throughout the day. So no idea whats going on.