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Can’t update to new firmware

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I was gifted a Fitbit Charge 5 and it is running old firmware (20001.188.58). I’ve done pretty much everything I can think of to try and update it, but so far nothing has worked. Any suggestions?

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@danipersing 

Based on the posts in this thread I wouldn't be in a hurry to update, and I've seen posts that suggest that the update has been pulled due to issues.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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@danipersing 

Based on the posts in this thread I wouldn't be in a hurry to update, and I've seen posts that suggest that the update has been pulled due to issues.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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