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Cannot Access Irregular Heartbeat Data on Fitbit App

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‎12-16-2023 13:25

‎12-16-2023 13:25

Cannot access irregular heart rhythms notifications. When I tap  "Tap to see your history" instead of opening the information/history, I get a blank white screen. On one attempt I received an error 502 bad gateway error. All others attempts render a blank screen. This just began today.

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‎12-17-2023 15:18 - edited ‎12-17-2023 15:25

‎12-17-2023 15:18 - edited ‎12-17-2023 15:25

@Dirtbeard 

I also experienced that issue, and had to force stop the app to get back to the phone's home screen.  I'm on Android version 4.04.
Not sure when the problem began, but hopefully it will be fixed soon

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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‎12-17-2023 18:02

In response to gdio53

‎12-17-2023 18:02

According to @fitbitsupport version 4.04 doesn't support access to history data. We need 4.06 which isn't available on Android yet. I was told to keep checking Google Play for the update. 

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