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Charge 5 blank screen

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‎12-17-2023 18:01 - last edited on ‎12-22-2023 04:44 by Fitbit Moderator

‎12-17-2023 18:01 - last edited on ‎12-22-2023 04:44 by Fitbit Moderator

My charge 5 has a blank screen problem.  Exchanged several mails with a hopeless Fitbit service person who told me to send the device at my own cost to a service center in Pune.  I did that and was informed by the courier company that there was no one there to receive my courier and it has been returned to me.  Very frustrated 

Moderator Edit: Clarified subject

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‎12-18-2023 02:54

‎12-18-2023 02:54

Welcome to the Fitbit community, @Shilpamam!

Sad to hear about your recent experience. To clarify things I'd suggest contacting Fitbit India:

Fitbit Support India 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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