Changing Charge 5 to a different IPAD

[tommac100]

How do I change my charge 5 from one ipad to another ipad.

[Odyssey13]

Hi @tommac100  as long as the iPad is compatible and the app is on it - just log in as usual.

[tommac100]

Thanks for the reply, but I believe the on line account keeps track of the ipad you were using. Somehow I believe this needs to be changed so the new ipad is recognized.

[AndreaFitbit]

Welcome to the Fitbit Community, @tommac100. Thank you for sharing your iPad set up inquiry.

If you're replacing the original iPad and no longer using it. You can set up up your Charge 5 as a replacement device on the new iPad and continue using it. Make sure to sync your device before the set up process. 

Thank you for your advise @Odyssey13. 

[tommac100]

I’ll be using my other iPad that I currently have my charge 5 to for something else. I just want to switch the charge5 to another IPad.

Sent from my iPad

[AndreaFitbit · Accepted solution]

Thanks for getting back to us and for the clarification @tommac100.

Please follow the advised troubleshooting steps from my previos posts in order to switch the Charge 5 to the other iPad.