Charge 5 Ending Workouts on its own when I wear long sleeve

[ZappyJones]

Is there a way to lock the screen when exercising with Charge 5? 

Here's my problem. When I wear a long sleeve shirt or hoodie to work out, just the clothing touching the screen seems to make it end the work out randomly on its own so that when I go to see my workout stats its already been ended 😞

Anyone have advice or have the same issue?

Thank You,

[DavideFitbit]

Hi, I appreciate the information and feedback that you've provided about your Charge 5, @ZappyJones. 

As you mentioned earlier, it would be very helpful to have the option to lock the screen during an exercise, to prevent any unwanted taps on the display. Unfortunately this feature is not available for the moment.  

I would recommend that you vote for this idea posted in the Feature Suggestion board of the Community, since this section is regularly monitored by the team of developers: Lock screen/buttons during exercise for all Fitbit devices. 

Thank you for the information and for the feedback provided; our team is always working to enhance your experience and your feedback is a big part of that process.