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Charge 5 Shipping

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‎01-05-2023 10:47 - last edited on ‎01-05-2023 13:34 by Fitbit Moderator

‎01-05-2023 10:47 - last edited on ‎01-05-2023 13:34 by Fitbit Moderator

Same here in 2023 .... placed order on 12/31 with overnight shipping - it is now 1:23 pm EST on 1/5/2023 and it still hasn't shipped. They claim it is in stock so what's the hold-up ??? 

After chatting with them they just agreed to refund the shipping - but claim it will now take up to 5-7 business days ... I should get it by 1/12/2023. 

Seems like the overnight shipping is a bit of a joke.

 

 

Moderator edit: updated subject for clarity. 

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‎01-05-2023 13:39

‎01-05-2023 13:39

Welcome to the Fitbit Community, @simon8990. I moved your post in order to keep our community organized and thank you for your feedback regarding overnight shipping. 

 

I understand how frustrating this could be and appreciate your comments. We're constantly striving to improve Google and Fitbit products and services, and we appreciate all of the input we receive from our customers.

 

See you around. 

Andrea | Community Moderator, Fitbitp>

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