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Charge 5 battery draining too fast

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‎09-26-2021 21:25 - last edited on ‎09-28-2021 10:29 by Moderator Alum

‎09-26-2021 21:25 - last edited on ‎09-28-2021 10:29 by Moderator Alum

I have had the new Charge 5 for 2 days. The battery discharges within a day. GPS is off, the phone is not set to always on. In looking over the troubleshooting instructions from Fitbit, it seems that you essentially have to disable all of the features that were selling points of this device in order to get decent battery life. Even my ancient Charge 3 got 6 days on one charge! Has anyone with this battery problem found a solution other than disabling everything?

 

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‎08-06-2023 04:52 - last edited on ‎08-06-2023 10:52 by Fitbit Moderator

In response to SilviaFitbit

‎08-06-2023 04:52 - last edited on ‎08-06-2023 10:52 by Fitbit Moderator

@SilviaFitbit 

Ref#: *** - not holding charge.

Moderator edit:  removed personal information

 

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