Charge 5 battery draining

[SongMom]

Now down to needing to charge it three times a day. I have gotten “critical alerts” but then plugged it in and it was at 77%. But if I don’t charge it, it completely dies.

From the other posts, it’s obvious to see that there is a recent, major flaw affecting several people. It’s time Fitbit admitted to its error and acknowledged that the latest update destroyed these devices.

Moderator Edit: Clarified subject

[hanfanpav]

I’ve had this too the past few weeks!! Noticed the battery has been draining really quickly, then a couple times it’s been on 90% when putting it on, then within 20 mins it’s got critical battery and turns off! 

[greenleesh]

Mine is suddenly draining fast too after sometime last week. It went from the battery lasting at least 6 days to barely 24 hours. IDK what happened b/c I don’t think I did any update. Whatever caused this bug needs to be fixed ASAP because I ain’t buying another FitBit less than 2 years after my Charge 5

[dinaaamin]

I've had the same problem for a few months now, I ditched my fitbit but I really want a fix for this, I tried everything and nothing worked so far, I realized mine drains because the screen freezes and i have to tap the screen twice to turn off the screen again, this happens every couple of minutes, it's vey random and it started happening after an update 😞

Even pressing the button on the charger doesn't do anything i think, the logo never turns on. I just get the charging screen or the home screen that freezes.

[Nancyaq]

Same issue over the past week .  So annoyed.  Last Fitbit died after warlock didn’t protect it.