07-26-2022 22:52
07-26-2022 22:52
Morning,
my Fitbit charge 5 worked when I purchased it but now all I have is a black screen. I've tried pressing the usb button 3 times and waiting but it hasn't fixed the issue,
Is there anything else I can try? Any help would be appreciated.
07-27-2022 05:00
07-27-2022 05:00
I had this happen to me last week. My fitbit was only 6 months old. I called customer service and they had me send a video of it not working and I was sent replacement information. I received my replacement in 4 days.
07-27-2022 05:03
07-27-2022 05:03
I've had this happen today. It's been working find until I did the software upgrade yesterday and now today the screen has gone non responsive with no display
07-27-2022 07:01
07-27-2022 07:01
Mine won’t keep a charge after the update along with the black screen.