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Charge 5 not responging

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‎05-27-2024 09:07

‎05-27-2024 09:07

Fitbit logo on screen, will not charge and completely dead. I tried the restart button on charger, no change. I forced stop the app, unpaired the fitbit from my Samsung S23+, turned off BT and restarted my phone. All the same. This is my 2nd fitbit in 3yrs. Not buying another if this cannot be fixed. Annoyed.

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2 REPLIES 2

‎05-27-2024 10:34

‎05-27-2024 10:34

Unfortunately I have been having the same problem for the last few days.  I called them, they walked me through the steps to take but the problem is still unsolved.

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0 Votes

‎05-27-2024 15:24

In response to SueSueA

‎05-27-2024 15:24

I am so mad. If I have to buy another tracker I am done w Fitbit🤯🤯

Best Answer