help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 strap hinge broken

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-06-2022 00:06

‎09-06-2022 00:06

I recently got a replacement for a broken clip that attaches the strap to Charge 5. It happened again and I tried to email them, but it seems like email support is no longer available. Chat / call page is also just blank page. How do I contact them???

Best Answer
0 Votes
1 REPLY 1

‎09-06-2022 04:54

‎09-06-2022 04:54

Hello @dodostereo 

 

Here are ways to contact Fitbit Customer Service: 

 

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

 

More information can be found here: https://myhelp.fitbit.com/s/support?language=en_US

 

😃 I hope this helps and they get your band issues sorted out quickly 

Best Answer
0 Votes