08-07-2024
12:34
- last edited on
08-07-2024
14:42
by
MarreFitbit
08-07-2024
12:34
- last edited on
08-07-2024
14:42
by
MarreFitbit
My 13 month old fitbit charge 5 is stuck on the logo screen. I have read and followed the advice to no avail in the following links:
https://community.fitbit.com/t5/Charge-5/Charge-5-is-stuck-on-the-Fitbit-logo/td-p/5602160https://community.fitbit.com/t5/Charge-5/Charge-5-stuck-on-logo-not-blank-screen/td-p/5398018/page/2https://community.fitbit.com/t5/Charge-5/Charge-5-stuck-on-Fitbit-logo/td-p/5317482/page/2https://community.fitbit.com/t5/Charge-5/Charge-5-Stuck-on-Fitbit-Logo-Not-reacting-to-restart/td-p/...
08-08-2024 05:49
08-08-2024 05:49
Experienced the same. Contacted Fitbit and they said they'd replace the device, so I would suggest doing that.
Be prepared for a horrible customer service experience though...
08-13-2024 16:11
08-13-2024 16:11
how many folk have this problem? they offer to replace mine at half cost, but after 13 months? Shouldn't it last longer? I got a wind up Timex watch, with moving parts - it lasted for decades...